{"id":31,"date":"2021-08-24T17:22:04","date_gmt":"2021-08-24T17:22:04","guid":{"rendered":"https:\/\/support.fanzee.com\/knowledge-base\/"},"modified":"2021-08-24T17:31:28","modified_gmt":"2021-08-24T17:31:28","slug":"support","status":"publish","type":"page","link":"https:\/\/support.fanzee.com\/","title":{"rendered":"Customer Support"},"content":{"rendered":"\r\n\t\t<div id=\"epkb-main-page-container\" class=\"epkb-css-full-reset epkb-basic-template eckb_mp_active_theme_bb-theme\">\r\n\t\t\t<div class=\"epkb-full\">  \r\n\t\t<div class=\"epkb-doc-search-container \" style=\"background-color: #919191; padding-top: 20px; padding-right: 0px; padding-bottom: 20px; padding-left: 0px; margin-top: 0px; margin-bottom: 40px;\" >\r\n\r\n\t\t\t<div class=\"epkb-doc-search-container__title\" style=\"color: #FFFFFF; font-size:36px;;\"> How Can We Help?<\/div>\r\n\t\t\t<form id=\"epkb_search_form\" style=\"width: 40%;\" class=\"epkb-search epkb-search-form-1\" method=\"get\" action=\"\">\r\n\r\n\t\t\t\t<div class=\"epkb-search-box\">\r\n\t\t\t\t\t<input type=\"text\" style=\"border-width: 1px; border-color: #CCCCCC; background-color: #FFFFFF; background: #FFFFFF;\" id=\"epkb_search_terms\" aria-label=\"Search a topic to get help...\" name=\"epkb_search_terms\" value=\"\" placeholder=\"Search a topic to get help...\" \/>\r\n\t\t\t\t\t<input type=\"hidden\" id=\"epkb_kb_id\" value=\"1\"\/>\r\n\t\t\t\t\t<div class=\"epkb-search-box_button-wrap\">\r\n\t\t\t\t\t\t<button type=\"submit\" id=\"epkb-search-kb\" style=\"background-color: #40474f; background: #40474f; border-color: #F1F1F1;\">Search <\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"loading-spinner\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div id=\"epkb_search_results\"><\/div>\r\n\r\n\t\t\t<\/form>\r\n\r\n\t\t<\/div>  \t\t\t\t<div id=\"epkb-content-container\" style=\"background-color: #FFFFFF;\" >\r\n\r\n\t\t\t\t\t<!--  Main Page Content -->\r\n\t\t\t\t\t<div class=\"epkb-section-container\">\r\n\t\t\t\t\t\t\r\n\r\n\t\t<div class=\"three-col eckb-categories-list\" style=\"font-size:14px;;\">   \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_1\" class=\"no_shadow epkb-top-category-box\" style=\"border-radius: 4px; border-width: 0px; border-color: #F7F7F7; background-color: #FFFFFF; border-style: solid;\" >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\" style=\"border-bottom-width: 5px; background-color: #FFFFFF; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\" >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--left-cat-icon\"  style=\"color: #40474f; text-align: start; justify-content: flex-start;\" >\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa epkbfa-pencil\" data-kb-category-icon=\"epkbfa-pencil\" style=\"color: #2699f7; font-size: 21px;\"><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\" style=\"color: #40474f; font-size:21px;;\">Getting Started<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\" style=\"border-bottom-width: 0px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px; font-size:14px;; min-height: 200px;\" >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles eckb-articles-ordering\" > \t\t\t\t<li class=\"epkb-article-level-1 \"  style=\"padding-bottom: 8px; padding-top: 8px;\" >   \r\n\t\t<a href=\"https:\/\/support.fanzee.com\/support\/quick-start-guide\/\" class=\"epkb-mp-article\" data-kb-article-id=32>\r\n\t\t\t<span class=\"eckb-article-title article_underline_effect\" style=\"color: #459fed;\" >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\" style=\"color: #b3b3b3;\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\">Quick Start Guide<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \"  style=\"padding-bottom: 8px; padding-top: 8px;\" >   \r\n\t\t<a href=\"https:\/\/support.fanzee.com\/support\/your-next-steps\/\" class=\"epkb-mp-article\" data-kb-article-id=33>\r\n\t\t\t<span class=\"eckb-article-title article_underline_effect\" style=\"color: #459fed;\" >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\" style=\"color: #b3b3b3;\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\">Your Next Steps<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \"  style=\"padding-bottom: 8px; padding-top: 8px;\" >   \r\n\t\t<a href=\"https:\/\/support.fanzee.com\/support\/additional-information\/\" class=\"epkb-mp-article\" data-kb-article-id=34>\r\n\t\t\t<span class=\"eckb-article-title article_underline_effect\" style=\"color: #459fed;\" >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\" style=\"color: #b3b3b3;\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\">Additional Information<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t<ul class=\"epkb-sub-category eckb-sub-category-ordering\"> \r\n\t\t\t\t<li style=\"padding-bottom: 8px; padding-top: 8px;\">\r\n\t\t\t\t\t<div class=\"epkb-category-level-2-3\" >\r\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\" style=\"color: #2699f7;\"\t><\/span>\r\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\" style=\"color: #40474f;\" >Overview<\/h3>\r\n\t\t\t\t\t<\/div>    \r\n\t\t<ul class=\"epkb-articles eckb-articles-ordering\" style=\"padding-left: 10px;\"> \t\t\t\t<li class=\"epkb-article-level-2 \"  style=\"padding-bottom: 8px; padding-top: 8px;\" >   \r\n\t\t<a href=\"https:\/\/support.fanzee.com\/support\/category-hierarchy-and-tabs-layout\/\" class=\"epkb-mp-article\" data-kb-article-id=35>\r\n\t\t\t<span class=\"eckb-article-title article_underline_effect\" style=\"color: #459fed;\" >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\" style=\"color: #b3b3b3;\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\">Category Hierarchy and Tabs Layout<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t\t<\/li>  \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_2\" class=\"no_shadow epkb-top-category-box\" style=\"border-radius: 4px; border-width: 0px; border-color: #F7F7F7; background-color: #FFFFFF; border-style: solid;\" >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\" style=\"border-bottom-width: 5px; background-color: #FFFFFF; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\" >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--left-cat-icon\"  style=\"color: #40474f; text-align: start; justify-content: flex-start;\" >\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa epkbfa-user\" data-kb-category-icon=\"epkbfa-user\" style=\"color: #2699f7; font-size: 21px;\"><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\" style=\"color: #40474f; font-size:21px;;\">FAQs<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\" style=\"border-bottom-width: 0px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px; font-size:14px;; min-height: 200px;\" >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles eckb-articles-ordering\" > \t\t\t\t<li class=\"epkb-article-level-1 \"  style=\"padding-bottom: 8px; padding-top: 8px;\" >   \r\n\t\t<a href=\"https:\/\/support.fanzee.com\/support\/about-kb-add-ons\/\" class=\"epkb-mp-article\" data-kb-article-id=36>\r\n\t\t\t<span class=\"eckb-article-title article_underline_effect\" style=\"color: #459fed;\" >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\" style=\"color: #b3b3b3;\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\">About KB Add-ons<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_3\" class=\"no_shadow epkb-top-category-box\" style=\"border-radius: 4px; border-width: 0px; border-color: #F7F7F7; background-color: #FFFFFF; border-style: solid;\" >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\" style=\"border-bottom-width: 5px; background-color: #FFFFFF; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\" >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--left-cat-icon\"  style=\"color: #40474f; text-align: start; justify-content: flex-start;\" >\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa epkbfa-sitemap\" data-kb-category-icon=\"epkbfa-sitemap\" style=\"color: #2699f7; font-size: 21px;\"><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\" style=\"color: #40474f; font-size:21px;;\">Other<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\" style=\"border-bottom-width: 0px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px; font-size:14px;; min-height: 200px;\" >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles eckb-articles-ordering\" > \t\t\t\t<li class=\"epkb-article-level-1 \"  style=\"padding-bottom: 8px; padding-top: 8px;\" >   \r\n\t\t<a href=\"https:\/\/support.fanzee.com\/support\/additional-resources\/\" class=\"epkb-mp-article\" data-kb-article-id=37>\r\n\t\t\t<span class=\"eckb-article-title article_underline_effect\" style=\"color: #459fed;\" >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\" style=\"color: #b3b3b3;\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\">Additional Resources<\/span>\r\n\t\t\t<\/span>\r\n\t\t<\/a> \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t<\/div>       \t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>   \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/support.fanzee.com\/wp-json\/wp\/v2\/pages\/31"}],"collection":[{"href":"https:\/\/support.fanzee.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.fanzee.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.fanzee.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.fanzee.com\/wp-json\/wp\/v2\/comments?post=31"}],"version-history":[{"count":0,"href":"https:\/\/support.fanzee.com\/wp-json\/wp\/v2\/pages\/31\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.fanzee.com\/wp-json\/wp\/v2\/media?parent=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}